{"id":11715,"date":"2026-03-10T10:01:25","date_gmt":"2026-03-10T10:01:25","guid":{"rendered":"https:\/\/staging.lowerental.com\/uk\/?page_id=11715"},"modified":"2026-03-12T14:20:56","modified_gmt":"2026-03-12T14:20:56","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.lowerental.com\/uk\/faqs\/","title":{"rendered":"Faqs"},"content":{"rendered":"<section class=\"hero-product-cat hero-top\">\n    <div class=\"bg-img bg-cover  dektop\" style=\"background-image:url(https:\/\/www.lowerental.com\/uk\/wp-content\/uploads\/sites\/7\/2026\/03\/992e1d0ca12e3a545ed05e4b502559ff1aea26ee-1.jpg);\"><\/div>\n    <div class=\"bg-img bg-cover mobile lazyload\" style=\"background-image:url(https:\/\/www.lowerental.com\/uk\/wp-includes\/images\/blank.gif);\" data-background-image=\"https:\/\/www.lowerental.com\/uk\/wp-content\/uploads\/sites\/7\/2025\/04\/hero-short-image-mobile.jpg\"><\/div>    <div class=\"container\">\n        <div class=\"content-wrap\">\n            <p class=\"sub-title\"><\/p>\n            <h1>Faqs<\/h1>\n                    <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"info-bar\">\n    <div class=\"container\">\n        <div class=\"info-bar-box\">\n            <div class=\"flex-wrap\">\n                <h2>\n                    <span class=\"desktop\">Not sure what you need? Our expert rental team is just a call away.<\/span>\n                    <span class=\"mobile\">Not sure what you need?<\/span>\n                <\/h2>\n\n                <a href=\"tel:+44 (0) 28 9260 4619\" class=\"tel\">\n                    <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"\" class=\"lazyload\" data-src=\"https:\/\/www.lowerental.com\/uk\/wp-content\/themes\/lowe\/assets\/dist\/images\/tel-n.svg\">\n                    <span class=\"mobile\">Call us<\/span>\n                    <span class=\"desktop\">+44 (0) 28 9260 4619<\/span>\n                <\/a>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<div class=\"container\">\n    <div class=\"breadcrumbs\">\n        <nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav>    <\/div>\n<\/div>\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<script type=\"application\/ld+json\">{\n    \"@context\": \"https:\/\/schema.org\",\n    \"@type\": \"FAQPage\",\n    \"mainEntity\": [\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Who is Lowe Rental and what makes you different?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Lowe Rental is the world&#8217;s only global specialist in commercial refrigeration, cold room, catering equipment and temporary kitchen rental, and we have been shaping the sector since 1977.\\nWe operate across the UK and internationally, combining a market-leading fleet with an Equipment-as-a-Service model: from solution design and equipment selection through to delivery, installation, maintenance, monitoring and optimisation.\\nEstablished brands in retail, foodservice and events, as well as trust us because no other provider offers this depth of expertise and global reach under one roof.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"How does Lowe Rental's Equipment as a Service model work?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"We start by understanding your refrigeration, kitchen infrastructure or catering equipment needs, then our in-house specialists design and deliver the right solution for your site.\\nOnce installed, we manage everything: planned and reactive maintenance, repairs, equipment swaps and, through our proprietary ConexOS technology 24\/7 remote monitoring and energy optimisation.\\nYou get predictable costs, zero unplanned downtime and the freedom to focus on your core business, with no surprise bills or equipment headaches.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"What are the business benefits of renting equipment with Lowe?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Renting gives your business the flexibility to respond quickly to any equipment need, whether that&#8217;s an emergency breakdown, a seasonal peak, a planned refurbishment or a long-term operational requirement without the commitment or cost of ownership.\\nThere&#8217;s no large upfront capital outlay. Instead of purchasing expensive commercial equipment, you access a market-leading fleet of modern, energy-efficient refrigeration, cold storage catering and kitchen solutions on your terms, paying only for what you need, when you need it.\\nEvery rental includes delivery, installation and fully managed maintenance, so equipment downtime becomes our problem, not yours, and your team stays focused on running the business. And because our fleet is one of the largest in the sector, you have access to a wide range of equipment for any application, from a single cabinet at short notice to a full kitchen infrastructure across multiple sites.\\nFor businesses looking to move away from equipment ownership altogether, our Rental+ solution provides a fixed-cost, fully outsourced long-term arrangement but whatever your timeline or budget, there&#8217;s a rental model that fits your needs.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"What equipment can I rent from Lowe Rental in the UK?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"We offer commercial display and storage fridges, freezers, walk-in cold rooms, hot and cold catering equipment, and temporary or modular kitchen solutions.\\nAll equipment is modern, energy-efficient and sourced from a global fleet, the largest in our sector. Every refrigeration and cold store rental can be supported by our ConexOS monitoring platform for real-time energy management and performance data.\\nOur range covers back-of-house production to front-of-house merchandising across retail, hospitality, healthcare, education, facilities management and events.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"What rental terms do you offer, and what is Rental+?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"We offer three flexible models.\\nShort-term rental covers seasonal peaks, events and emergency response, with rapid delivery and installation included.\\nKitchen and cold storage rental supports planned refurbishments, fit-outs or capacity surges for as long as your project demands.\\nRental+ is our long-term managed solution: a fully outsourced, fixed-cost agreement where we supply, install, service and monitor your refrigeration or catering equipment indefinitely. Rental+ is particularly suited to businesses looking to reduce energy bills, eliminate CapEx risk and achieve zero unplanned equipment downtime.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Which sectors does Lowe Rental serve across the UK?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"We work with supermarkets, convenience and non-grocery retailers, food manufacturers, contract caterers, hotels and hospitality venues, exhibition and event organisers, healthcare and care providers, facilities management companies, education institutions, and public sector bodies including local authorities.\\nFrom single-site rentals to multi-site national programmes, our UK team can scale to meet your requirements wherever you operate.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"How fast can Lowe Rental respond to an urgent or emergency requirement?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Our &#8216;can do&#8217; reputation is built on speed. With the largest fleet of commercial refrigeration and catering equipment in the sector, and a nationwide service network, we routinely mobilise emergency rentals at short notice, in many cases delivering and commissioning equipment the next day.\\nOur 24\/7 sales and support team will work with you from first contact to assess your needs and get equipment on site as quickly as possible, so your operation keeps trading.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"What is Rental+ and who is it designed for?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Rental+ is Lowe Rental&#8217;s long-term, fully managed refrigeration and catering solution for businesses that want to move away from equipment ownership.\\nInstead of buying, you pay a fixed monthly fee that covers equipment, delivery, installation, all maintenance and 24\/7 remote monitoring via ConexOS.\\nRental+ is designed for retailers, hospitality and healthcare operators who want modern, energy-efficient equipment, total cost predictability and zero downtime without the burden of managing it themselves.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"How does Lowe Rental help reduce energy costs?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Modern, right-sized equipment, combined with our ConexOS monitoring platform, typically delivers a measurable reduction in energy consumption versus ageing owned equipment.\\nFor Rental+ customers, we regularly see the saving on energy bills offset a significant portion of the monthly rental fee, meaning the switch can be cash-neutral or cash-positive from day one.\\nWe provide data and reporting to help you track energy performance across your estate.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Does Lowe Rental operate globally?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Yes, Lowe Rental is the only company in the world offering this scope of managed refrigeration and catering rental services globally.\\nWe operate across the UK, Europe, the GCC, Far East and North America, with local teams who understand regional markets and the same standard of equipment and service wherever you are.\\nThis global reach means we can support multi-territory rollouts, international events and cross-border projects that no other rental provider can match.\"\n            }\n        }\n    ]\n}<\/script>\n\n<section class=\"faqs\">\n    <div class=\"container\">\n        <div class=\"faqs__wrapper\">\n                            <div class=\"faqs__heading\">\n                    <h2>Hello, how can we help?<\/h2>\n                <\/div>\n                        <div class=\"accordion\">\n                                    <div class=\"acc-item\">\n                        <button class=\"acc-title\">Who is Lowe Rental and what makes you different?<\/button>\n                        <div class=\"acc-content\">\n                            <p>Lowe Rental is the world&#8217;s only global specialist in commercial refrigeration, cold room, catering equipment and temporary kitchen rental, and we have been shaping the sector since 1977.<\/p>\n<p>We operate across the UK and internationally, combining a market-leading fleet with an Equipment-as-a-Service model: from solution design and equipment selection through to delivery, installation, maintenance, monitoring and optimisation.<\/p>\n<p>Established brands in retail, foodservice and events, as well as trust us because no other provider offers this depth of expertise and global reach under one roof.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"acc-item\">\n                        <button class=\"acc-title\">How does Lowe Rental&#039;s Equipment as a Service model work?<\/button>\n                        <div class=\"acc-content\">\n                            <p>We start by understanding your refrigeration, kitchen infrastructure or catering equipment needs, then our in-house specialists design and deliver the right solution for your site.<\/p>\n<p>Once installed, we manage everything: planned and reactive maintenance, repairs, equipment swaps and, through our proprietary ConexOS technology 24\/7 remote monitoring and energy optimisation.<\/p>\n<p>You get predictable costs, zero unplanned downtime and the freedom to focus on your core business, with no surprise bills or equipment headaches.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"acc-item\">\n                        <button class=\"acc-title\">What are the business benefits of renting equipment with Lowe?<\/button>\n                        <div class=\"acc-content\">\n                            <p>Renting gives your business the flexibility to respond quickly to any equipment need, whether that&#8217;s an emergency breakdown, a seasonal peak, a planned refurbishment or a long-term operational requirement without the commitment or cost of ownership.<\/p>\n<p>There&#8217;s no large upfront capital outlay. Instead of purchasing expensive commercial equipment, you access a market-leading fleet of modern, energy-efficient refrigeration, cold storage catering and kitchen solutions on your terms, paying only for what you need, when you need it.<\/p>\n<p>Every rental includes delivery, installation and fully managed maintenance, so equipment downtime becomes our problem, not yours, and your team stays focused on running the business. And because our fleet is one of the largest in the sector, you have access to a wide range of equipment for any application, from a single cabinet at short notice to a full kitchen infrastructure across multiple sites.<\/p>\n<p>For businesses looking to move away from equipment ownership altogether, our Rental+ solution provides a fixed-cost, fully outsourced long-term arrangement but whatever your timeline or budget, there&#8217;s a rental model that fits your needs.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"acc-item\">\n                        <button class=\"acc-title\">What equipment can I rent from Lowe Rental in the UK?<\/button>\n                        <div class=\"acc-content\">\n                            <p>We offer commercial display and storage fridges, freezers, walk-in cold rooms, hot and cold catering equipment, and temporary or modular kitchen solutions.<\/p>\n<p>All equipment is modern, energy-efficient and sourced from a global fleet, the largest in our sector. Every refrigeration and cold store rental can be supported by our ConexOS monitoring platform for real-time energy management and performance data.<\/p>\n<p>Our range covers back-of-house production to front-of-house merchandising across retail, hospitality, healthcare, education, facilities management and events.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"acc-item\">\n                        <button class=\"acc-title\">What rental terms do you offer, and what is Rental+?<\/button>\n                        <div class=\"acc-content\">\n                            <p>We offer three flexible models.<\/p>\n<p>Short-term rental covers seasonal peaks, events and emergency response, with rapid delivery and installation included.<\/p>\n<p>Kitchen and cold storage rental supports planned refurbishments, fit-outs or capacity surges for as long as your project demands.<\/p>\n<p>Rental+ is our long-term managed solution: a fully outsourced, fixed-cost agreement where we supply, install, service and monitor your refrigeration or catering equipment indefinitely. Rental+ is particularly suited to businesses looking to reduce energy bills, eliminate CapEx risk and achieve zero unplanned equipment downtime.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"acc-item\">\n                        <button class=\"acc-title\">Which sectors does Lowe Rental serve across the UK?<\/button>\n                        <div class=\"acc-content\">\n                            <p>We work with supermarkets, convenience and non-grocery retailers, food manufacturers, contract caterers, hotels and hospitality venues, exhibition and event organisers, healthcare and care providers, facilities management companies, education institutions, and public sector bodies including local authorities.<\/p>\n<p>From single-site rentals to multi-site national programmes, our UK team can scale to meet your requirements wherever you operate.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"acc-item\">\n                        <button class=\"acc-title\">How fast can Lowe Rental respond to an urgent or emergency requirement?<\/button>\n                        <div class=\"acc-content\">\n                            <p>Our &#8216;can do&#8217; reputation is built on speed. With the largest fleet of commercial refrigeration and catering equipment in the sector, and a nationwide service network, we routinely mobilise emergency rentals at short notice, in many cases delivering and commissioning equipment the next day.<\/p>\n<p>Our 24\/7 sales and support team will work with you from first contact to assess your needs and get equipment on site as quickly as possible, so your operation keeps trading.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"acc-item\">\n                        <button class=\"acc-title\">What is Rental+ and who is it designed for?<\/button>\n                        <div class=\"acc-content\">\n                            <p>Rental+ is Lowe Rental&#8217;s long-term, fully managed refrigeration and catering solution for businesses that want to move away from equipment ownership.<\/p>\n<p>Instead of buying, you pay a fixed monthly fee that covers equipment, delivery, installation, all maintenance and 24\/7 remote monitoring via ConexOS.<\/p>\n<p>Rental+ is designed for retailers, hospitality and healthcare operators who want modern, energy-efficient equipment, total cost predictability and zero downtime without the burden of managing it themselves.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"acc-item\">\n                        <button class=\"acc-title\">How does Lowe Rental help reduce energy costs?<\/button>\n                        <div class=\"acc-content\">\n                            <p>Modern, right-sized equipment, combined with our ConexOS monitoring platform, typically delivers a measurable reduction in energy consumption versus ageing owned equipment.<\/p>\n<p>For Rental+ customers, we regularly see the saving on energy bills offset a significant portion of the monthly rental fee, meaning the switch can be cash-neutral or cash-positive from day one.<\/p>\n<p>We provide data and reporting to help you track energy performance across your estate.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"acc-item\">\n                        <button class=\"acc-title\">Does Lowe Rental operate globally?<\/button>\n                        <div class=\"acc-content\">\n                            <p>Yes, Lowe Rental is the only company in the world offering this scope of managed refrigeration and catering rental services globally.<\/p>\n<p>We operate across the UK, Europe, the GCC, Far East and North America, with local teams who understand regional markets and the same standard of equipment and service wherever you are.<\/p>\n<p>This global reach means we can support multi-territory rollouts, international events and cross-border projects that no other rental provider can match.<\/p>\n                        <\/div>\n                    <\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"sector-cta\">\n    <div class=\"container\">\n        <div class=\"sector-cta__wrapper bg-2 \" data-aos=\"fade-in\">\n            <div class=\"sector-cta__heading\">\n                <h2>Can\u2019t find what you\u2019re looking for? We\u2019re here to help.<\/h2>\n            <\/div>\n            <div class=\"sector-cta__text\">\n                                    <div class=\"sector-cta__text-content\"><p>We understand that navigating equipment procurement can feel complex, but our expert teams are here to make it simple. Talk to us today to find the right rental service for your needs \u2014 tailored to your equipment requirements, project and timeline.<\/p>\n<\/div>\n                                                    <div class=\"sector-cta__text-buttons\">\n                        <div class=\"btn-cntr\">\n                                                            <a class=\"btn\" href=\"https:\/\/lowerental.ddev.site\/uk\/get-in-touch\/\" target=\"_blank\" rel=\"noopener\">Get In Touch <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"7.02\"\n                                        height=\"12.763\" viewBox=\"0 0 7.02 12.763\">\n                                        <path d=\"M-17630.953,6507.977l5.209,5.365-5.209,5.276\"\n                                            transform=\"translate(17632.014 -6506.917)\" fill=\"none\" stroke=\"#fff\"\n                                            stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.5\" \/>\n                                    <\/svg><\/a>                        <\/div>\n                        <div class=\"btn-cntr\">\n                                                    <\/div>\n                    <\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<script type=\"text\/javascript\">\n    $(document).ready(function() {\n\n        \/* Animate On Scroll *\/\n        AOS.init({\n            once: true,\n            duration: 800,\n        });\n    });\n<\/script>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-no-breadcrumbs.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11715","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.lowerental.com\/uk\/wp-json\/wp\/v2\/pages\/11715","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lowerental.com\/uk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lowerental.com\/uk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lowerental.com\/uk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lowerental.com\/uk\/wp-json\/wp\/v2\/comments?post=11715"}],"version-history":[{"count":4,"href":"https:\/\/www.lowerental.com\/uk\/wp-json\/wp\/v2\/pages\/11715\/revisions"}],"predecessor-version":[{"id":11790,"href":"https:\/\/www.lowerental.com\/uk\/wp-json\/wp\/v2\/pages\/11715\/revisions\/11790"}],"wp:attachment":[{"href":"https:\/\/www.lowerental.com\/uk\/wp-json\/wp\/v2\/media?parent=11715"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}