Empty shelves, fewer product options and frequent out of stocks have been a result of the global supply chain issues caused by the pandemic. Retailers are also combatting delays for store equipment needed to run and build their stores, dramatically impacting store remodels.
Remodels are intended to improve customer loyalty and profitability. The process of remodelling a store can negatively affect customer experience, potentially encouraging customers to shop at a different store. What happens when you are phasing out frozen cases and several SKUs aren’t available when a customer walks in? Or when an online shopper is looking for an item? When equipment doesn’t arrive on time, these events can happen frequently.
Research has shown that 28% of shoppers will go to another retailer (physical or digital) for an item if what they are looking for is unavailable. If their experience at another retailer is positive, they may go there again…and again. Since most eCommerce orders are still picked on the sales floor, unavailable items caused by equipment replacements at a physical location, can negatively impact digital sales as well.
Minimize disruption to customers and keep stores trading with Lowe’s remodel refrigeration support.
At Lowe Rental, we help grocers eliminate these customer disruptions and lost revenue by providing refrigeration capacity to fill in for delayed equipment or equipment that is being replaced. This means customers can continue shopping “as usual”.
Lowe offer a variety of commercial display refrigerators and display freezers for retail and remodel rental. Available in a wide range of styles and sizes, from 2 door display freezers to open display refrigerators, each unit provides prime product display and operational reliability.
Our custom designed dual temperature G8C unit can be moved around a store to fill in for a freezer or cooler line-up. This allows stores to remerchandise exactly where customers are used to looking for a product. This process also reduces the labor required to move product to a backroom or refrigerated trailer.
How can Lowe Help you?
Contact us today to learn how Lowe’s remodel programs can work for your stores.