{"id":10918,"date":"2026-03-11T17:58:38","date_gmt":"2026-03-11T17:58:38","guid":{"rendered":"https:\/\/staging.lowerental.com\/us-new\/?page_id=10918"},"modified":"2026-04-08T06:50:47","modified_gmt":"2026-04-08T10:50:47","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.lowerental.com\/us\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n\n<section class=\"hero-short hero-top\">\n\t<div class=\"hero-short__image\">\n        <img decoding=\"async\" class=\"\" src=\"https:\/\/www.lowerental.com\/us\/wp-content\/uploads\/sites\/8\/2026\/03\/faqs.jpg\" alt=\"FAQs\">\n        \t<\/div>\n\t<div class=\"container\">\n\t\t<div class=\"hero-short__wrapper\">\n\t\t\t<div class=\"hero-short__text\" data-aos=\"fade-in\">\n                <h1>FAQs<\/h1>\n\t\t\t\t<h2>Your Questions, Answered.<\/h2>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<script type=\"text\/javascript\">\n\t$(document).ready(function(){\n\n\t\t\/* Animate On Scroll *\/\n\t\tAOS.init({\n\t\t\tonce: true,\n\t\t\tduration: 800,\n\t\t});\n\t});\n<\/script>\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<script type=\"application\/ld+json\">{\n    \"@context\": \"https:\/\/schema.org\",\n    \"@type\": \"FAQPage\",\n    \"mainEntity\": [\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Does Lowe deliver equipment?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Yes\u00a0&#8211; Lowe delivers all equipment. Delivery charges are dependent on location and equipment quantity. Please contact the sales team to check your delivery charge.\\nClick\u00a0here to get in touch\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Does Lowe install equipment?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Yes &#8211; whether it\u2019s for an exhibition, event, retail or Rental+, the Lowe experts will install your equipment and have you up and running to the required deadline.\\nClick\u00a0here to get in touch.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"What do I do if my equipment stops working?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Please contact our emergency cover service line:\u00a01-844-655-1320\\nOr use our service request link:\u00a0Service Link\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Can I buy equipment from Lowe?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Yes\u00a0\u2013 Lowe have a selection of new and ex-rental equipment available for purchase. Please take a look at the equipment sales section or call a member of the sales team.\\nClick\u00a0here\u00a0to get in touch\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"How far in advance do I need to organize rental?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"For exhibitions and events Lowe usually accept equipment orders up to 2 weeks before the event, however this is dependent on availability and it is recommended to get your order placed at least a month in advance. For retail and general rental enquiries Lowe can react and deliver on the same day, again depending on availability and the location of the request.\\nClick\u00a0here\u00a0to get in touch\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"How does payment work?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Lowe accept all major credit cards and payment forms.\\nClick\u00a0here\u00a0to get in touch\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Is payment secure?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Yes\u00a0\u2013 Lowe have up to date SSL security for payments.\\nClick\u00a0here\u00a0to get in touch\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"How can I find out the price of renting a piece of equipment?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Please contact a member of the Lowe sales team for information on pricing.\\nClick\u00a0here\u00a0to get in touch\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"If the product I want isn\u2019t on the website can Lowe source it for me?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Lowe has one of the world\u2019s largest refrigeration supplier networks. If you can\u2019t find a particular piece of equipment on the website, the chances are we can source it for you. Please contact the team with your sourcing enquiry.\\nClick\u00a0here\u00a0to get in touch\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"What are the necessary power requirements & how can I find out if I can support Lowe units?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Each of our units come with certified specification sheets.\\nIf you have any questions on specific units get in touch by clicking\u00a0here.\"\n            }\n        }\n    ]\n}<\/script>\n\n<section class=\"faqs\">\n    <div class=\"container\">\n        <div class=\"faqs__wrapper\">\n                            <div class=\"faqs__heading\">\n                    <h2>Hello, how can we help?<\/h2>\n                <\/div>\n                        <div class=\"accordion\">\n                                    <div class=\"acc-item\">\n                        <button class=\"acc-title\">Does Lowe deliver equipment?<\/button>\n                        <div class=\"acc-content\">\n                            <p><strong>Yes<\/strong>\u00a0&#8211; Lowe delivers all equipment. Delivery charges are dependent on location and equipment quantity. Please contact the sales team to check your delivery charge.<\/p>\n<p>Click\u00a0<a title=\"Get In Touch\" href=\"\/us\/get-in-touch\/\">here<\/a> to get in touch<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"acc-item\">\n                        <button class=\"acc-title\">Does Lowe install equipment?<\/button>\n                        <div class=\"acc-content\">\n                            <p><strong>Yes<\/strong> &#8211; whether it\u2019s for an exhibition, event, retail or Rental+, the Lowe experts will install your equipment and have you up and running to the required deadline.<\/p>\n<p>Click\u00a0<a title=\"Get In Touch\" href=\"\/us\/get-in-touch\/\">here<\/a> to get in touch.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"acc-item\">\n                        <button class=\"acc-title\">What do I do if my equipment stops working?<\/button>\n                        <div class=\"acc-content\">\n                            <p>Please contact our emergency cover service line:\u00a0<span data-slate-fragment=\"JTVCJTdCJTIydHlwZSUyMiUzQSUyMnBhcmFncmFwaCUyMiUyQyUyMmNoaWxkcmVuJTIyJTNBJTVCJTdCJTIydGV4dCUyMiUzQSUyMjEtODQ0LTY1NS0xMzIwJTIyJTJDJTIybWFya3MlMjIlM0ElNUIlN0IlMjJkYXRhJTIyJTNBJTdCJTdEJTJDJTIydHlwZSUyMiUzQSUyMmJvbGQlMjIlN0QlNUQlN0QlNUQlMkMlMjJkYXRhJTIyJTNBJTdCJTdEJTJDJTIyaXNWb2lkJTIyJTNBZmFsc2UlN0QlNUQ=\">1-844-655-1320<\/span><\/p>\n<p>Or use our service request link:\u00a0<a title=\"Service Link\" href=\"https:\/\/www.lowerental.com\/us\/service-request\/\">Service Link<\/a><\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"acc-item\">\n                        <button class=\"acc-title\">Can I buy equipment from Lowe?<\/button>\n                        <div class=\"acc-content\">\n                            <p><strong>Yes<\/strong>\u00a0\u2013 Lowe have a selection of new and ex-rental equipment available for purchase. Please take a look at the equipment sales section or call a member of the sales team.<\/p>\n<p>Click\u00a0<a title=\"Get In Touch\" href=\"https:\/\/www.lowerental.com\/us\/get-in-touch\/\" data-udi=\"umb:\/\/document\/fedf16f32bc7457ca2c3e7e27c5e1284\">here<\/a>\u00a0to get in touch<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"acc-item\">\n                        <button class=\"acc-title\">How far in advance do I need to organize rental?<\/button>\n                        <div class=\"acc-content\">\n                            <p>For exhibitions and events Lowe usually accept equipment orders up to 2 weeks before the event, however this is dependent on availability and it is recommended to get your order placed at least a month in advance. For retail and general rental enquiries Lowe can react and deliver on the same day, again depending on availability and the location of the request.<\/p>\n<p>Click\u00a0<a title=\"Get In Touch\" href=\"https:\/\/www.lowerental.com\/us\/get-in-touch\/\" data-udi=\"umb:\/\/document\/fedf16f32bc7457ca2c3e7e27c5e1284\">here<\/a>\u00a0to get in touch<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"acc-item\">\n                        <button class=\"acc-title\">How does payment work?<\/button>\n                        <div class=\"acc-content\">\n                            <p>Lowe accept all major credit cards and payment forms.<\/p>\n<p>Click\u00a0<a title=\"Get In Touch\" href=\"https:\/\/www.lowerental.com\/us\/get-in-touch\/\" data-udi=\"umb:\/\/document\/fedf16f32bc7457ca2c3e7e27c5e1284\">here\u00a0<\/a>to get in touch<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"acc-item\">\n                        <button class=\"acc-title\">Is payment secure?<\/button>\n                        <div class=\"acc-content\">\n                            <p><strong>Yes<\/strong>\u00a0\u2013 Lowe have up to date SSL security for payments.<\/p>\n<p>Click\u00a0<a title=\"Get In Touch\" href=\"https:\/\/www.lowerental.com\/us\/get-in-touch\/\" data-udi=\"umb:\/\/document\/fedf16f32bc7457ca2c3e7e27c5e1284\">here\u00a0<\/a>to get in touch<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"acc-item\">\n                        <button class=\"acc-title\">How can I find out the price of renting a piece of equipment?<\/button>\n                        <div class=\"acc-content\">\n                            <p>Please contact a member of the Lowe sales team for information on pricing.<\/p>\n<p>Click\u00a0<a title=\"Get In Touch\" href=\"https:\/\/www.lowerental.com\/us\/get-in-touch\/\" data-udi=\"umb:\/\/document\/fedf16f32bc7457ca2c3e7e27c5e1284\">here<\/a>\u00a0to get in touch<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"acc-item\">\n                        <button class=\"acc-title\">If the product I want isn\u2019t on the website can Lowe source it for me?<\/button>\n                        <div class=\"acc-content\">\n                            <p>Lowe has one of the world\u2019s largest refrigeration supplier networks. If you can\u2019t find a particular piece of equipment on the website, the chances are we can source it for you. Please contact the team with your sourcing enquiry.<\/p>\n<p>Click\u00a0<a title=\"Get In Touch\" href=\"https:\/\/www.lowerental.com\/us\/get-in-touch\/\" data-udi=\"umb:\/\/document\/fedf16f32bc7457ca2c3e7e27c5e1284\">here<\/a>\u00a0to get in touch<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"acc-item\">\n                        <button class=\"acc-title\">What are the necessary power requirements &amp; how can I find out if I can support Lowe units?<\/button>\n                        <div class=\"acc-content\">\n                            <p>Each of our units come with certified specification sheets.<\/p>\n<p>If you have any questions on specific units get in touch by clicking\u00a0<a title=\"Get In Touch\" href=\"https:\/\/www.lowerental.com\/us\/get-in-touch\/\" data-udi=\"umb:\/\/document\/fedf16f32bc7457ca2c3e7e27c5e1284\">here.<\/a><\/p>\n                        <\/div>\n                    <\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":20,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-no-breadcrumbs.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10918","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.lowerental.com\/us\/wp-json\/wp\/v2\/pages\/10918","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lowerental.com\/us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lowerental.com\/us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lowerental.com\/us\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lowerental.com\/us\/wp-json\/wp\/v2\/comments?post=10918"}],"version-history":[{"count":3,"href":"https:\/\/www.lowerental.com\/us\/wp-json\/wp\/v2\/pages\/10918\/revisions"}],"predecessor-version":[{"id":10923,"href":"https:\/\/www.lowerental.com\/us\/wp-json\/wp\/v2\/pages\/10918\/revisions\/10923"}],"wp:attachment":[{"href":"https:\/\/www.lowerental.com\/us\/wp-json\/wp\/v2\/media?parent=10918"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}