Yes - Lowe deliver all equipment. Delivery charges are dependent on location and equipment quantity. Please contact the sales team to check your delivery charge.
Yes - whether it’s for an exhibition, event or retail, the Lowe experts will install your equipment and have you up and running to the required deadline.
Gas equipment installations are managed separately from the above and require a more specialised service therefore please speak to your Lowe Representative to agree course of action.
Please contact our emergency cover service line.
Yes – Lowe have a selection of new and ex-rental equipment available for purchase. Please take a look at the equipment sales section or call a member of the sales team.
For exhibitions and events Lowe usually accept equipment orders up to 2 weeks before the event, however this is dependent on availability and it is recommended to get your order placed at least a month in advance. For retail and general rental enquiries Lowe can react and deliver on the same day, again depending on availability and the location of the request.
Lowe accept all major credit cards and payment forms.
Yes – Lowe have up to date SSL security for payments.
Please contact a member of the Lowe sales team for information on pricing.
Lowe has one of the world’s largest refrigeration supplier networks. If you can’t find a particular piece of equipment on the website, the chances are we can source it for you. Please contact the team with your sourcing enquiry.
Exhibition general FAQs
This is dependent on the size of your stand and the products you are displaying. Lowe have a range of display refrigeration and freezers suitable for many products and stand sizes. Please take a look at our exhibition section or contact a member of the team for further advice.
When booking refrigeration please ensure that you check the specifications available on the website against the specifications of the stand you have booked. This information will be available from the exhibition organizer.
For large exhibitions Lowe may stock additional refrigeration and catering equipment at the venue. Please contact our sales team for any last-minute equipment enquiries.
This is dependent on the exhibition schedule and availability to the site prior to the exhibition. All customers will be notified via email when they should expect their equipment ahead of the exhibition.
Yes - Lowe’s equipment experts set up all customer’s exhibition stand equipment.
Lowe’s experts are on-hand for the duration of exhibitions in the unlikely event that you experience any technical issues with your rental equipment.
Events general FAQs
We will put the equipment in place and install, if connection to water or gas is required this will need to be arranged in advance and will incur an extra fee or you can use your own contractor for plumbing and gas connections.
We have both gas and electric versions or most of our large catering appliances.
Yes we have a 24 hr call centre number in case of any equipment issues.
Emergency Rental general FAQs
Lowe’s emergency rental response is dependent on location and the equipment you require. Please contact a member of the team as soon as possible to organise your emergency rental.
Lowe have an extensive fleet of refrigeration and catering equipment available for emergency rental.
Yes – Lowe’s equipment experts will install all equipment to get you up and running again as soon as possible.
Emergency rental duration can be as short as one day.
The price for emergency rental is variable depending on location and the equipment required. Contact the Lowe team today to find out more.
Long-Term Rental FAQs
Long-Term rental plans include the rental of new equipment, installation, delivery, servicing and the opportunity for an equipment upgrade at the end of your plan.
No – both refrigeration and catering equipment can be rented on a Long-Term basis.
No, Long-Term Rental plans with Lowe are fully serviced rental agreements not leases. At the end of the period you have a number of options available. Lowe can extend the rental contract, you can buy the equipment from us, or we can replace the equipment with the latest technology and sign up to a new rental agreement