Lowe Rental x SHANGRI-LA | Enhancing Guest Experience Through Premium Refrigeration Solutions

Case Studies -
1 Minute Read
12 December 2025
Lowe Rental x SHANGRI-LA | Enhancing Guest Experience Through Premium Refrigeration Solutions

Objective

Enhance the display of Shangri-La’s chilled food offering with a solution that aligns with the hotel’s luxury standards, all while providing a cost-effective, flexible solution.

Result

Lowe Rental installed a premium patisserie display chiller that elevated the presentation of Shangri-La’s chilled food offerings, aligning seamlessly with the hotel’s luxury standards. The short-term rental model provided a cost-effective, flexible way to adapt to evolving menu needs while maintaining a five-star guest experience.

Equipment Supplied

Patisserie Display Refrigeration

Challenge

As one of Singapore’s leading 5 star hotels, Shangri-La Hotel Singapore sought to elevate the presentation of its in-house food retail area by introducing a space-efficient patisserie display refrigeration solution. Purchasing new refrigeration equipment for a short-term rollout was not cost-effective, and the equipment needed to complement the hotel’s luxury aesthetic while delivering consistent performance. The project demanded a flexible and, visually refined solution that could be installed quickly and meet the operational requirements of a premium hospitality environment without disruption or long-term investment.

Rental Solution

Lowe Rental delivered a fully managed short-term refrigeration solution, covering equipment selection, delivery, installation, and maintenance. A high-performance patisserie display chiller was installed to present all chilled food products together, creating a cohesive and premium guest experience. Managed with our end-to-end service, the installation was completed efficiently and integrated seamlessly with the hotel’s design. The short-term rental approach maintained the hotel’s brand standards whilst ensuring flexibility and cost efficiency.

Testimonial

"The display chiller for our in-house retail shop allows us to showcase all our chilled products together, so customers can easily view our food range. Lowe Rental handled all logistics, installation, and ongoing maintenance. The short-term rental with the option to extend has enabled us to present our products professionally without huge capital expenditure."

General Manager at Shangri-La Hotel