FAQ's

FAQ's

Your Questions, Answered.

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Find answers to commonly asked questions.

Does Lowe deliver equipment?

Yes - Lowe delivers all equipment. Delivery charges are dependent on location and equipment quantity. Please contact the sales team to check your delivery charge.

Yes - whether it’s for an exhibition, event, retail or Rental+, the Lowe experts will install your equipment and have you up and running to the required deadline.

Gas equipment installations are managed separately from the above and require a more specialised service therefore please speak to your Lowe Representative to agree course of action.

Please contact our emergency cover service line.

Or use our service request link: Service Link

Yes – Lowe have a selection of new and ex-rental equipment available for purchase. Please take a look at the equipment sales section or call a member of the sales team.

For exhibitions and events Lowe usually accept equipment orders up to 2 weeks before the event, however this is dependent on availability and it is recommended to get your order placed at least a month in advance. For retail and general rental enquiries Lowe can react and deliver on the same day, again depending on availability and the location of the request

Lowe accept all major credit cards and payment forms.

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Yes – Lowe have up to date SSL security for payments.

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Please contact a member of the Lowe sales team for information on pricing.

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Lowe has one of the world’s largest refrigeration supplier networks. If you can’t find a particular piece of equipment on the website, the chances are we can source it for you. Please contact the team with your sourcing enquiry.

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Do you have another question? No problem.