During the busiest season of the year, between Thanksgiving and Christmas, one of the USA’s largest grocery stores experienced a problem related to merchandizing and meal pick-up. They needed to increase capacity for popular holiday products and fulfill an expanded meal pick-up program called the "Holiday Hotline." This case study will discuss how this store solved their problem by renting Lowe temporary equipment.
Problem:
The store’s merchandizing department wanted to increase capacity for popular holiday products and fulfill an expanded meal pick-up program called the "Holiday Hotline." The problem was that the store did not have enough space to accommodate the increased demand. This posed a challenge for the store, as they needed to find a solution that would allow them to fulfill their customers' needs while also maintaining their high standards of customer satisfaction.
Solution:
The store decided to rent Lowe temporary equipment to solve their problem. The rental included bunkers and multideck units for holiday merchandize and products, as well as door cases for the Holiday Hotline pick-up program in existing/non-customer facing areas of the store. This solution allowed the store to increase their capacity for holiday products and provide customers with an easy and convenient way to pick up pre-ordered meals.
Result:
Renting Lowe's temporary equipment was a success for this store! They saw a boost in revenue during peak season, thanks to the flexible and adaptable solution provided. Customers were delighted by the convenience of picking up their pre-ordered holiday meals, while door cases kept heavy traffic at bay and sped up the pick-up process.
Conclusion:
This store’s decision to rent Lowe temporary equipment during their busiest season proved to be a smart move. The rental provided a flexible solution to the problem and allowed the store to fulfill their merchandizing needs and expanded the meal pick-up program during a peak sales period. This success showcases the importance of adaptability and creativity in problem-solving, especially during times of high demand and limited space. By renting Lowe temporary equipment, the store was able to overcome their problem and maintain their high standards of customer satisfaction.