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Case Study
Rental+ Powers Expansion and Reliability for Karma Kitchens in the Hospitality Sector
Over 1,000 Items Supplied and Installed Across Over 150 Cloud Kitchens
Karma Kitchens, a pioneering operator in the cloud kitchen sector, has grown rapidly by offering flexible, high-quality kitchen spaces for food entrepreneurs and established hospitality brands.
To sustain this growth and maintain operational excellence, the business needed a partner that could provide consistent, reliable equipment while removing the burden of ongoing maintenance and unexpected breakdowns.
Over 1,000 Items Supplied and Installed Across Over 150 Cloud Kitchens
Karma Kitchens, a pioneering operator in the cloud kitchen sector, has grown rapidly by offering flexible, high-quality kitchen spaces for food entrepreneurs and established hospitality brands.
To sustain this growth and maintain operational excellence, the business needed a partner that could provide consistent, reliable equipment while removing the burden of ongoing maintenance and unexpected breakdowns.
As Karma Kitchens expanded across the UK with large-scale, multi-kitchen sites, it became clear that a centralised solution was required.
The business wanted the reassurance of having just one point of contact for any service or maintenance issues, a structure that would reduce downtime and simplify operations across the estate.
At the same time, the company was keen to avoid high upfront capital costs, ensuring expansion remained commercially viable and financially sustainable.
To meet these needs, Karma Kitchens partnered with Lowe Rental through the Rental+ solution. This partnership provided a complete, turnkey package covering the supply, installation, and maintenance of all catering and refrigeration assets.
Over 1,000 items of equipment, including 100 combi ovens, dishwashers, and refrigerators, were delivered and installed in just seven days, fully equipping more than 6 locations fulfilling over 150 cloud kitchens.
The agreement was structured as a five-year rental contract, giving Karma Kitchens predictable costs and financial flexibility, while also guaranteeing comprehensive service and maintenance support for the duration of the term.
One of the most valuable aspects of the Rental+ model for Karma Kitchens has been the inclusive preventative maintenance visits, which have helped to reduce the risk of equipment breakdowns and ensure consistent operational performance.
This turnkey approach has given the business complete peace of mind: in the event of any equipment failure, there is only one number to call, and any issue is resolved quickly through repair or replacement.
This level of reliability has been a major factor in Karma Kitchens’ decision to use Rental+ for a further four locations, supporting its rapid expansion plans while allowing the team to remain focused on daily operations rather than equipment management.
To find out more about how Rental+ can support large-scale hospitality projects with reliability and cost certainty, visit www.lowe-rental.com.
Reflecting on the partnership, Henry Lewis, Partnerships Manager at Karma Kitchens, said:
“Here at Karma Kitchen we have been dealing with Joe for the last few months. He provides a fantastic service for myself and the team, no questions or task is too much. I feel very confident that every client we pass across will be dealt with on the highest level throughout the process. Thank you for all your help!”
– Henry Lewis, Partnerships Manager at Karma Kitchens
Joe Mullis, Business Development Manager at Rental+ by Lowe Rental, added:
“Working with Karma Kitchens has been a brilliant example of how Rental+ can support rapid growth in the hospitality sector. By providing both the equipment and the ongoing service package, we’ve helped create a worry-free foundation for their expansion — enabling them to focus on what matters most: delivering for their clients.”